Reviews of Indochino. (Clothing Store) in Toronto (Ontario).
Indochino
143 King St E, Toronto, ON M5C 1G6, Canada
Description
Information about Indochino, a Clothing store in Toronto (Ontario)
Here you can view the location,the most popular times to know which time is the best to go the open hours, photos, contact information and real reviews and comments done by users in Internet.
This place has received very good reviews, we recommend visiting them. Sure they’ll give you a very great service.
Map
Open hours of Indochino
Sunday
10am–6pm
Monday
11am–7pm
Tuesday
11am–7pm
Wednesday
11am–7pm
Thursday
11am–7pm
Friday
11am–7pm
Saturday
9am–6pm
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Indochino's Reviews and comments
Went into the King Street location in September 2021 as off the rack just wasn't an option anymore. Kai was very attentive and helpful in choosing suits, colours and all the required measurements. He was also very patient with questions. My shirts and suits all required follow up alterations and Kai was very knowledgeable on the whole process. I bought 2 suits and 5 shirts for the first order. I've since bought an overcoat and another 2 suits, 5 shirts and bunch of ties for Black Friday only ever dealing with Kai. Highly recommend dealing with Kai, I'm a very happy customer
Needed suit for work. Great price. My tailor "Kai" understood my needs and guided me through the process very clearly and efficiently. Can't wait to get my suit. Will definitely be back.
Shout out to Kai! I was looking for a wedding suit but unfortunately too late for it to be completed custom made. My bad! I Kai did assist me greatly though. He was very friendly, professional & informative. Great acumen about suits!
Great service. I am completely new to custom suit shopping and the manager Atef patiently took me through the whole process. The staff even stayed late since my appointment was at the end of the day and I was undecided on exactly how much I needed to purchase. Looking forward to getting my purchases in the mail in the new year.
I had an excellent experience with Kadeem. He was so helpful, and did everything in his power to ensure amazing customer service. His kindness, understanding, and professionalism are truly a marvel. I will not hesitate to highly recommend, Kadeem. Thank you again for everything! 🙂
Nas was great in helping me find the style I was looking for. Patient and professional. He provided the much needed guidance I required to pick out the right suit for me
Great service! Friendly staff. Very knowledgeable.
Not only to do I highly recommend Indochino, Zoe and the team here for any man who’s either new to custom suiting, but also those who want to get better educated on all the options out there and how Indochino fits within the landscape. At this amazing price point you can get multiple suits then what you would get at some of the other Made-to-Measure competitors in Toronto.
Kudos to the Indochino team here at the King St E location, as well as the ones behind the design and layout. This was my first time in a store, and I had an excellent experience. They made me feel comfortable, and it truly flew by. I was a little nervous about being measured, unsure on what I wanted... not being much of a Suit wearer, and struggling with what I REALLY wanted.
Zoe, who helped me out, was super knowledgeable, easy to work with and made me feel comfortable. I e had fittings before where sometimes it’s awkward or a little too touchy touchy. Not this one. She knew exactly what she needed, what she wanted me to do, and was super sweet too.
When it came to picking out my suit fabrics and options etc. Although she went through all the standard options, I love that she always suggested some alternatives. Which for me being someone not so mainstream, was golden. If I was unsure about anything, she made me walk out super STOKED about the custom piece I just put together.
Thanks for an amazing experience! I can’t wait for my suit to arrive. 😍
Bought a suit for my Fiancee and son, I was a little apprehensive with all the bad reviews on Reddit. I am pleasantly surprised when we received them. They fit perfectly!
The staff that helped us were beyond amazing, professional, and knowledgeable. We will defiantly be going back and ordering online since all measurements are saved in their profiles.
The only complaint I would have to say is that is it smells ..... not the nicest and comes wrinkled. But its nothing a dry clean and press cant fix.
Was there a month ago, looking for my very first custom suit. Matthew is very patient and helpful. I got my suit and everything is just perfect. I need to purchase another one in navy blue, will be there soon.
Wonderful, relaxed personal service... they pay attention to details!
The suite/fabric collection is great, with personal customization, the options seem endless.
The price level is just right, won't break your wallet, and not cheap in either dollar value or feel.
The store layout is comfortable and inviting!
Indochino is always a great experience and Nas & Bridgette took care of me and utilized the Fit method with ease and explained all of the intricacies of the decision making process, cant wait to get the final product and make more orders for the future.
Great store and great selection. I have 2 suits 1 blazer and almost 10 shirts out of this store. All with great staff support and service. The price point is great for the quality and concept. Highly recommended.
The service was exceptional and done without a rush. Fady did a splendid job in ensuring my satisfaction with options and measurement detail!! I was taken through all the steps involved in getting my customized suit ..start to the end!
These guys are awesome. They reordered another suit and shipped it to my house after explaining my extenuating circumstances as a college student during COVID (I live like 3 hours away!). They even made it match up to their original measurement when I went it for a tailor session. A++
Just measured and ordered a suit for my wedding with the help of Thomas Calle. As someone who doesn’t buy fancy clothes often, I really appreciated his advice and personal opinion on what would go together well and what would look good on my specific body type. He mentioned he’d only been working there a few months and he took the time to consult with other colleagues to help me get the best fit and sizing possible. It is an admirable quality to be able ask for help. I also appreciate that immediately upon entering I was helped but was offered the option to look around without being bothered. Despite being low energy while I visited, the experience was very pleasant and professional and I would go back to Thomas again. Thanks!
Very nice store! They have a really nice process of building a suit and a huge amount of options for you to pick from (fabrics, patterns, customization, color, cuts, fits). The suit arrived quickly at my door and it fit perfectly (I was impressed I didn’t need any alterations). I wish the employee were a bit more courteous and nice because it felt like he was doing me a favor. Overall good experience tho I wish the suits were not made in China (or at least it was disclosed)
A great made-to-measure suit buying experience. I've gotten two suits here now and I've found that the experience differs quite a bit depending which stylist helps you out. My suggestion would be to visit the showroom in person and chat with the stylist whose style resembles the look you'd go for. After getting taken care of by 3 different stylists now, the one I will always go back to is Ben. He makes great recommendations for adjustments and is very friendly.
Tip: The Black Friday sale is a great time to get a suit from Indochino. They'll package the suit with a shirt for a great bundle price.
Great made to measure experience, my time with there was pretty quick and everything went pretty smooth. I left feeling confident in the measure and fit of the preview of outfit that I got. Everything was done and the service was very professional. The person that was looking after me has a very good eye for this, everything he suggested I take was exactly what I would have chosen anyway. He knew from the beginning already, what sort of suit I was looking to purchase. Hope this review helped anyone else out. There are a lot of options for customization as well.
Nice, bright showroom. Friendly, knowledgeable and professional staff, but also relaxed. Ryan E looked after our wedding party and was great, knew his stuff and wasn't overbearing. He was able to provide insight on every measurement/alteration and what that would mean for the suit. Looking forward to see how the suit turns out, but they seem truly committed to customer satisfaction, so I'm not that worried. Intergalactic lining is a must.
I had heard good things about Indochino, and I'm pleased to say that they are all well-founded. First, their automated system for customer engagement is on-point, and their in-person interaction during my appointment was equally professional and polished. My appointment was overseen by Kai and Kevin N as the King St. location in Toronto, and they were great to work with. This was my first time getting a tailored suit, and Kai clearly explained the processes, options, and style direction for what I was looking for. Keven jumped in to explain elements of the measurement to me, which was very helpful as we worked to find a suit that would fit my shoulders while still having a fitted look (I guess I'm a bit of a strange shape). All in, I thoroughly enjoyed the appointment, I can't wait for my suit to come in, and I recommend Indochino for anyone looking to expand their wardrobe.
Mike helped me build my first suit. He helped me get sized as well as positioned some offers that helped me save money. That being said he was not pushy at all and was happy to let me leave to think about buying. That being said I ended up deciding to buy two suits with him. He was very helpful in guiding my through all my options and making sound recommendations. Cheers mike!
Ordered 2 suits. The guys at the store did two alterations for me because I was not happy about the first one. Really happy with how the suits turned out. All staff is very friendly and helpful. Kevin was especially awesome and measured the suit exactly to my taste. Will be ordering again!
I had a great experience at the Indochino near Church and King! It was my first experience purchasing a suit; the staff were very knowledgeable and made the custom design process incredibly easy. I will be back to purchase another suit soon.
Adrian Mejia tailored my suite and did a terrific job. The suit went through two adjustments and by the end fit perfectly. Adrian was very welcoming and informed. I felt like I really understood the importance of the process of creating a custom suit and the advantages at shopping at a store like Indochino.
Overall great experience, will definitely return for more.
Nas was extremely helpful during my visit. He helped with my measurements and made the process as seamless as possible. He was very patient and provided great insights. He was a pleasure to work with and I would absolutely recommend to anyone looking to get fitted for a suit.
Amazing place and great quality suits. Special thanks to Mike Findlay. He made our experience (myself and my groomsman) very easy going, pleasant and stress free. He went above and beyond and he definitely knows how to provide excellent customer service. We will highly recommend and will definitely go back again. Cheers
Fantastic suit shopping experience. I've never really been a fan of shopping, but this place made it real easy and fun. Ben helped me out and was awesome. You should ask for Ben, he's a pro.
If you want to look fresh for a good price, Indochino should be your first stop.
Really enjoyed the service buying my first tailored suit here. The measurement was taken quickly and the staff there was informative and detailed. I would absolutely go back. Kinda pricey though.
They have a great product here, but it takes a bit of effort to get the right fit. Make sure you're patient as everything I've ordered from here had needed further alterations, however, once these are done, the fit is excellent!
It’s personal favourite place to get suits or dress shirt. Great service! the sales guy I meet, Ryan, was really nice and gave me lots of good recommendations. The process is simple and quick. I would come back again.
Bought a suit here for me and my groomsman. Great work, they fit me and helped me choose a 3pc suit, you order it and gets shipped to your house, usually fits well but it ended up being a bit loose on my shirt and coat top but they offer free tailoring once you receive your clothing just to make sure the best fit. Quality is good and price is good for a made to measure suit. Just make sure you give yourself some time for delivery and tailoring if you're getting suits here, and book online for your fittings too. Would recommend.
Place is good. I've been to other indochinos and it always works out really well if you know what you want the suit to look like in the end.
Def rec this spot to anyone getting married.
I had a great bespoke experience at Indochino choosing a suit for my wedding. Ryan was especially helpful in helping choose the right colour, getting the fit perfect and guiding me through all the little details. The suit came quick and the alteration process was easy. Can't wait to wear it! Thanks again.
Got a suit and three shirts. Shirts needed some major alterations, but got it done just in time. Ryan has been absolutely exceptional in getting me my perfect suit. Kudos
Highly recommend Indochino for a custom suiting experience. Came here this week to get a fitted for a suit for my wedding this spring. It was a pleasure working with Connaire to figure out the right fit and style for my first made to measure suit. The suiting is very stylish and fresh and the staff are very approachable and knowledgeable about their craft. Looking forward to receiving my suit in the coming weeks!
You get what you pay for. This is the paint by numbers version of made to measure. That's not to say they are bad - the staff are very friendly, and the fabrics nice. But don't fool yourself thinking you are getting at $1500 suit for $500. You are getting a $500 suit for $500. It will fit better than off the rack though.
Today I had the absolute pleasure of dealing with a gentleman by the name of Walter. My appointment started on time at 2 pm sharp and I was politely greeted by the person who would be walking me though my first of many visits to Indochino. This is my first made to measure suit and Walter was extremely knowledgeable and professional and helped me to customize my perfect suit. I would highly recommend and I cannot wait to return to design my second suit. Thank you Walter.
I worked with Kai, and he was very meticulous in ensuring that I had all of the necessary details for my suit taken care of and made to my needs. Truly a gold standard customer experience!
Now waiting for the final product!
Thanks Kai, truly enjoyed my time at your location.
The only reason it isn’t a 5-star is because I am waiting for my first suit and shirt to arrive in the mail (just ordered). Otherwise my first impressions are excellent at the King St East location in Toronto. The measurements and advice was great and the in store shopping and customizing was fun and exciting. Excellent customer service at this location. Praying this suit fits as good as I expect it to and I will definitely be back for another. Great work.
I recently went in to get a new suit since it's been able ten years since I bought one and didn't have a tailored suit. Nas was tasked to help me find something I could wear for a few weddings I have this year and he was stellar in terms of listening to the things I wanted and providing his opinion on certain aspects of fit and colours. He was attentive and I was happy to leave there knowing my measurements are done and hopefully the suit comes from China fitting well. I've recommended Indochino to a few friends after the experience.
Note: This review is for this location, not Indochino as a company :)
I had a warm, welcoming experience working with the team at Indochino while I was in town on a business trip. I have purchased Indochino suits/shirts/coats in the past, but hadn't had my measurements updated in over a year, so I made an appointment for a profile update. The process to book was simple (a few clicks on their website and I had my appointment in less than a minute), the staff was friendly and knowledgeable and the location is convenient to anyone in downtown Toronto. For my measurements, I worked with Ryan E. who was fantastic. He took his time with me and walked me through each measurement and what it was for. I didn't order anything while I was in store and didn't feel pressure for the staff to do so. While the company does allow you to submit self measurements online, if you're in the area or near a store, I'd definitely recommend an in person appointment to get you started with Indochino (or for an update, like me)
I ordered my suit online then decided I wanted to get measured professionally. I booked my appointment and Mike took care of the rest. Fabulous experience throughout and I know for sure my fit is going to be on point. Now I have the correct measurements in their system and can easily order additional garments online moving forward. Thanks Mike!
Good service. Nice people. Professional. No nonsense. Quick. Stick to their appointments. Humble. Very good material in fact. Now waiting to see the stitched product and will leave further feedback. Until now the experience has been good. I’d recommend my friends to try too.
Ben was amazing. He offered very good advice based on his experience at al the right times. The new templates they have in store that they work off are excellent versus just measurements as they had before. After taking only basic measurements, Ben worked with different templates in order to make sure they were as close as possible, and made minor adjustments to them in order to see exactly how the end product would look like. He knows exactly what to look for in fit. This is a much better experience versus when I purchased my wedding suit from Indochino 2 years ago (when it was only based on measurements). Not to mention the value.
Great customer service! I came in to buy a suit for my friend's wedding and Jonathan lead me through the whole process. He was honest, approachable, friendly, and he made things really simple for me. He was attentive to my needs and he made some great recommendations. That's all I could ask for, really! I'd definitely recommend going into this Indochino location and paying Jonathan a visit!
The quality of the material is good. The fabric is amazing. It was my first time buying a suit so I don't know how a premium suit should look like to begin with.
Overall I am satisfied with the fit and the styling and I look good in it.
Just not the fan of 75 day process that you have to go through in the first time
Ben and Mike sized me up and this suit is perfect. I wear suits travelling everyday and will come back for 2 more next month. Great service and awesome style tips. Highly recommends!
First experience with Indochino. Ordered online, but then booked an appointment for measurements at the local showroom in Toronto. Everything has been top notch. Ryan E. cared for my measurements and was meticulous. Very impressed. We also reviewed and modified my online order, with samples and suits on hand. I would highly recommend a proper fitting at the showroom. They can do a much more thorough job then you ever could at home. Can wait to receive my suit in a couple weeks!
The overall experience was a good one. I waited until my suits shipped and needed some adjustments. 4 stars instead of 5 as I believe the logistics can be further improved regarding delivery times. Product is of decent quality but doesn't compare to a $1000+ suit i have. Great value suits.
Best experience I've had buying a suit. Not only are the prices great but their staff walked me through everything. You can pick every detail of the suit and take your time with it. From picking the material, sizing up the suit, and even educating you on styles they are patient and very helpful. Then when you get your suit they will have it altered for you for no charge so that it is perfect. Will definitely be going back and will recommend it to friends.
Walked in looking for a simple shirt. Staff was very helpful. I did not buy anything But my friend got a trenchcoat. Detail orientated!!!!
This place has exceeded my expectations. Been here twice so far and have been helped by Brandon and Adrian. They both know what it is they're talking about and were courteous and professional. I can see how a person's experience may vary depending on who they get but so far, i love the staff at this location. Ordered 3 suits so far and will definitely be getting more.
Did my measurements at the store after ordering online and Kathryne did a great job of taking my measurements for the suit. My first time doing something like this so I don't have a reference point but I would say their customer service is very professional. I will update when I get my suit in a few weeks!
Update: did get my suit and everything fits me really well. Cant really tell if I need any alterations at this point. Overall a positive experience!
Just ordered my first suit online and attended the showroom to get measured. Mike was very courteous and provided professional service from beginning to end. He paid close attention to the details to get me a perfect fitting suit. Now comes the wait for the suit itself. Will update after I receive the suit.
Update:
I received my first suit just about a month after I placed the order. After production was completed, the order was updated online with a tracking number, and was delivered in about a week's time which was very quick considering it was shipped from China. Fit was very good right out of the box and there were no areas that I felt required "tweaking". Mike did suggest to bring the suit by for "tweaking" once it arrived, but I didn't feel the need felt since the fit was excellent already. I recommend to get a small steamer to get the wrinkles out when you unbox the suit.
Additional update:
I'm 5 suits deep with Indochino now! Fit is identical for every suit. I read somewhere that they use computers to map the fabric pieces to minimize waste and use laser cutter for perfect cuts! I'm starting to get fancier with the options...they're all included so why not? :)
I went in to Indochino to order a custom suit for my wedding. I was helped by Kevin N, who was excellent; very professional and communicative. He outlined every tweak and why he suggested making it (fit and form, eliminating fabric bunching, etc.). I was very impressed and, now that my measurements are on file, I’ll be sure to order my next suit from Indochino as well!
Amazing experience and attention to detail. Staff is great, friendly attentive and patient. Kathryne was wonderful and very patient, didn’t rush me and made sure to answer any questions I had. Also if you’ve never had a custom suit, shirts and pants done, this is the place to do it. Incredible deals for Black Friday also !!
Ordered a suit for a friend's wedding. Strangely enough, the fit of this suit didn't quite match the fit of the previous suit that I ordered from Indochino. No worries, they schedule you for a free fitting session and update it as necessary. Ryan was my "Style Consultant" and he was very nice to work with. He listened to my questions/concerned and explained how they would be resolved. A good experience.
Great service from the moment I walked into the location. Ben helped me create a made to measure suit that was right for me. He was knowledgeable, efficient and very professional. I would recommend Ben to give you honest advice. Would be happy to return next time I need a suit.
It was a great experience overall! I had no idea that there was so much detail to go through. My rep Ryan was an amazing help and was a key part of me finding the right suit for my wedding! Thanks!
I had an appointment back in May to purchase two new suits + some shirts.
The staff were incredibly helpful (thanks Dominic!) in suggesting the perfect colours and fabrics. The suits were delivered in the allotted time and the alterations were done smoothly on my schedule.
Since I've purchased the suits, they have held up very well and I have no complaints. I would absolutely do business there going forward.
Cheers,
Aaron
Kevin N. took great care in making sure that my experience was top notch. I’ve dealt with him and his colleagues at the king st. location and have had an overall favourable outcome. His recommendations were on point. Highly recommend his service, you will be taken good care of.
I had an excellent time getting a custom suit at Indochino. I am definetly going back in the near future and would recommend both family and friends to try them out. Also, if your looking for an experienced and knowledgeable store associate ask for Nas. His recommendations on style and suit customization were invaluable.
Walter Z. was extremely helpful and his service was attentive and very kind! This is my first time buying a suit and he was very patient walking me through the process and offering much needed advice. Great selection and fairly priced. Thank you for making my first suit memorable Walter!
My go-to place to suit up. Had many successful memories with my first Indochino-tailored suit from a couple of years ago, just placed an order for my second with Kevin N. Kevin made my experience very smooth, he was professional with my measurements and helped me with the optimal styling from start to finish. Highly recommended!
My first experience at Indochino was awesome. Kathryne was extremely helpful, pleasant and guided me through the whole process. From the quick and efficient measurements to customizing everything to my tastes, I'm excited to receive the end result at my doorstep in less than a month! I'll definitely be heading back.
I came into this place looking to get a suit for my cousin's wedding this summer. Let me first start by stating how professional and helpful the staff here is. Mike and Nas helped me out with everything. Every step from taking my measurements to picking my suits lining was seamless and easy with their guidance. Mike had no problems answering any of my questions(and I had a lot) and was very patient with me. I would highly recommend this place to anyone looking to get a suit for any occasion. I'll upload pictures of my new suit when it comes it. Can't wait for it!
Good location, courteous and efficient service but also very relaxed sartorial atmosphere. I had alterations on a suit checked with Ryan E. and I appreciated his frank nature and useful advice. Get your measurements updated regularly to make sure that the fit will be perfect. Scheduling time with them is recommended, the staff is very helpful.
Definitely would recommend for a reasonable alternative to cheap off-the-rack suiting solutions, or high-end bespoke suiting that blows out your pocketbook.
Had a phenomenal experience selecting a suit for an upcoming wedding with Ben. He was very informative in helping me select the suit I wanted. Measurements were also fast but done skillfully. Would highly recommend shopping at Indochino! Thanks for all the help :)
Eva did a wonderful job helping me pick out shirts as I'd be otherwise clueless. Excellent service and quality and they are very transparent about the process. It's made to measure so if you need it in a week or want bespoke don't be surprised that you'll be disappointed. Great value for money.
Kathryne and Ryan did a great job. Kathryne took her time to answer all my questions and she paid attention to the details when measuring me up. I then went in the next day to order my pants and was helped by Ryan. He took the time to fit me in between appointments and select fabrics that would be ideal for my body type.
Great service and great prices. I would highly recommend them to anyone in the market for a custom garment.
Go in and ask for Ryan E. He's amazing, very courteous and helpful. The man shares his own experience with suits and takes into account what you want to do and what's in style. Went in for adjustments and again, he did a fantastic job if figuring out how to tailor the look to what's in style while keeping comfort in mind. He always checked to make sure everything fit and did not feel shrink wrap. I will certainly be coming back for more suits and shirts.
Update: just picked up my stuff and everything looks and feels great. Again, ask for Ryan. Amazing experience.
Had a solid time at the 143 King St E Indochino getting fitted for a suit. The staff were extremely helpful. Kathryne helped with my measurements as well as recommendations on different alterations, accessories etc. She was very knowledgable and so were the supporting staff. I left Indochino feeling pretty confident about how my suit looks and feels. Would definitely recommend getting fitted and/or shopping here.
I had a great experience having my measurements taken at this location for a suit for a wedding. The individual helping me was Nas and he was very professional and courteous. He answered any questions I had and explained how the measurements and any further needed adjustments worked. Would recommend.
Visiting the Toronto showroom is definitely a better experience than shopping on their website. I was able to see/feel the fabrics and also see all the customizations they offer.
At the downtown location, Kevin N was able to help me get my groomsmen suited up. He was patient with my complex requests and did all he could to ensure the suits were properly ordered. I would recommend this process for those who are getting their suits locally to come in and have Kevin give you a hand.
As a tall and skinny individual I find it incredibly hard to get well fitting clothing off the rack.
I really really like the suits and shirts from indochino, great fit great quality.
I have been shopping here on and off for a little over 3 years and now own several shirts and suits I am very happy with.
I have personally been working with Adrian from the King street East location and I cannot recommend him enough. Whether its alterations or the need of advice or suggestions - decent nuanced advice mind you, like what kind of colours and patterns would work with your skin tone and other insightful suggestions that currently elude me - Adrian has you covered. Incredibly knowledgeable and professional.
I recommend Adrian and this particular location (King st East) to all my friends when they are looking for suits and or shirts.
Kevin N was fantastic at helping me pick out two fitted suits plus much more. Kevin was calm, cool and collected + knowledgable. Offering his opinions as necessary but definitely respected the wishes of the client. The showroom was fantastic. Never felt busy, always enough space, and felt treated as I should for spending some decent cash on a product.
These guys give new meaning to customized suites with the options they offers!! And the price for what you getting is amazing. Walked in without an appointment and they took me in right away and went to work. Amazing experience, highly recommend a visit. Thank you Ryan!!
Had a wonderful experience! Got a great quality suit (simple grey pattern, not too thick so I could wear it year round) that fits great! It's definitely a good price for a quality custom fit suit.
I found the whole experience pleasant, helpful service, well-designed store and lounge, and received all my pieces in the time frame they told me. I went a total of 3 times, the first to pick a fabric and take measurements, the second for a fitting to make some adjustments, and the third to pick it up!
I am getting married, and wanted to get a nice fitted shirt and vest to go with my suit. I have had experience with Indochino when they did everything online and even then they were fantastic! I was very happy that they were able to match the colour and created a comfortable and dapper vest for my suit. I know I'm getting more than just great outfits but great customer service. The stylist that worked with me was absolutely fantastic! I wasn't in the system, so Yaïza did a full fitting. She was professional and educational. Also, I have to say that every employee in the Toronto location was so stylish and approachable. Great atmosphere and overall design of store. A+ all around.
Loved the experience of finally getting my first custom-made suit at Indochino. Ryan was outstanding: he explained everything, was very professional yet down-to-earth and went out of his way to make me comfortable. Suit came in ahead of schedule, and only needed minor re-adjustments. Loved the fit! Looking forward to suit #2! Thanks Indochino!
Went in for my second suit and dealt with Ryan again. Ryan is awesome; he actually came in on his day off to help me select fabrics and customizations. Can't wait to get my new 'summer' suit. Great value for money, and great service!
I was measured and they got them right on the first try. I purchased a couple of suits and they came out perfect, for a great price too. I was serviced by Bianca and she was super friendly and welcoming. It was an enjoyable experience and I most definitely will be a returning customer. I highly recommend shopping here. Great suits, great fits for really good prices.
Great experiences at Indochino King Street. Jonathan is very helpful and gives good suggestions based on a persons needs. Very impressed. Definitely will be back. Nothing like clothing that fits perfectly!
I needed a couple new suits for work and decided trying custom fitting for the first time. Very good experience. JC got all my measurements and went through all the fabrics and suit feature options. Would absolutely recommend this to anyone interested. Also, prices were very reasonable.
Booking an appointment online was simply. Came to my appointment, where I was greeted by Mike. Mike was very helpful. He did all the measurements and went above and beyond by redoing measurements at my request when I had a concern. Definitely will come back in the future to see Mike again for other suits.
My first experience at Indochino with Nas was very positive. Not only was he very professional, he was also very helpful in terms of how the suit would tailor me best. He explained all the details and alterations that would needed to be done and also listened to what I wanted the suit to look like. Very excited to see how everything turns out but so far, definitely would recommend and will for sure be coming back for future purchases.
First time experience with Indochino. Sam Arami was very thorough and patient in taking measurements and providing advice on adjustments and style options. Ordered a less formal suit for warm weather outings and casual office days. Looking forward to receiving it. Depending on the outcome, I will consider shopping again to augment my wardrobe.
Went in to fit out my wedding party. Kevin N at this location was fantastic to work with! Very knowledgeable and hospitable. He had us all measured up and walked us through the customization. Great experience, highly recommend!
I had a really good experience at indochino. Before going to Indochino, I'd only ever owned and wore one suit. I'm 30.
Ryan at the King Street location was really patient, answered all of my questions, and explained everything to me as he took my measurements. He was also polite but honest about his opinion on some of my questions about style (me being someone who does not know much about it). I'm confident going forward that I'm in good hands, and that I'll be thrilled with the final product.